FAQ

HOW OFTEN WILL I NEED TO RECERTIFY?

Your certification is valid for 2 years.

WHEN WILL I RECEIVE MY CPR CARD?

Cards may be issued on the same day of of the course if it was booked in advance, otherwise, it may be issued 24-48 hours after successful completion of the course.

CAN YOU COME TO OUR LOCATION?

Absolutely! We offer onsite training for 4 or more. Contact us today for more information. A travel fee may apply for travel outside of the Shreveport/Bossier City area.

DO YOU OFFER LATE NIGHT AND WEEKEND CLASSES?

Yes, we do. We offer classes every day of the week. Contact us to find how we can work around your schedule.

REFUND POLICY

All courses require a commitment of classroom space, material and instructor resources. If you need to cancel a course that you registered and paid for, please let us know ASAP so we can open your seat to another student who may need the course and provide you with an appropriate refund. We may also move your class registration to the next available class date, at your request. There is no charge to move your class registration to the next available class date.

ERTSS uses the following guidelines regarding Class Tuition Refunds when a student is unable to attend a course they have registered and paid for and a refund is requested.

Full Refund:
Students who provide CPR WITH MIA with notification ( email, text or phone call ) of cancellation 48 hours prior to class time, are entitled to a refund of all monies paid, excluding any credit card processing fee. Refunds will be provided within thirty (15) calendar days of receiving notice of cancellation. 


NO Show / No Notification = No Refund:
Students who do not attend their scheduled class and do not attempt to provide CPR WITH MIA with notification of cancellation by the end of the class, forfeit the paid tuition for that course. No refund will be available for students who No Show / No Notification. 

* Emergency Situations:
CPR WITH MIA will consider Emergency Situations on a case by case basis. If you have an unexpected emergency and are not able to attend your scheduled class, please make an attempt to contact CPR. WITH MIA ASAP regarding your situation.

NO REFUNDS WILL BE OFFERED FOR INSTRUCTOR COURSES.